Service Design Intelligence
Deep insights into the service design job market: skills in demand, salary benchmarks, hiring trends, and more. Based on analysis of 7,029 job listings.
Service Design Job Postings Over Time
Jobs posted per month, full history 2019-09 → 2026-10. All locations and seniorities.
Jobs by Location
Top 15 locations with the most active listings. +N = new in last 30 days
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- United Kingdom28+24 new
- United States18+13 new
- London14+9 new
- Netherlands9+8 new
- Australia7+4 new
- Canada6+2 new
- Sweden4+1 new
- New Zealand3+2 new
- Finland2+2 new
- Remote2+2 new
- Egypt2+1 new
- Denmark2+2 new
- Italy2+2 new
- Singapore2+2 new
- Slovakia2+1 new
Jobs by Industry
Top 15 industry sectors. +N = new in last 30 days
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- Agency / Consultancy54+38 new
- Finance15+9 new
- Government8+5 new
- Insurance3+2 new
- Health3+2 new
- Retail3+3 new
- Technology3+3 new
- Non Profit3+2 new
- Information and Technology Services3
- Food2+1 new
- Housing2+2 new
- Design2
- Academia and education2
- Software Development2
- HR1+1 new
Top Hiring Companies
Companies with the most active listings
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Posting Timeline
Jobs posted per day, last 30 days
Market Insights
Based on automated analysis of 7,029 job descriptions (including archived). Read it as a signal about the market, not a rulebook. Updated 11/1/2026 How this works
Tools in Demand
Percentage of 827 jobs in the last 12 months that mention each tool (change vs prior 12 months)
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- figma25.9% (214 jobs)-2.7%
- miro17.8% (147 jobs)-4.5%
- figjam7.3% (60 jobs)+87.5%
- adobe creative suite5.9% (49 jobs)-42.4%
- mural5.4% (45 jobs)+15.4%
- microsoft 3653.6% (30 jobs)-18.9%
- sketch2.8% (23 jobs)-46.5%
- lucidchart2.2% (18 jobs)+63.6%
- jira1.9% (16 jobs)-38.5%
- invision1.5% (12 jobs)-50%
- usertesting1.3% (11 jobs)+57.1%
- confluence1.2% (10 jobs)-47.4%
- adobe analytics1.2% (10 jobs)+11.1%
- maze1.2% (10 jobs)+150%
- salesforce0.8% (7 jobs)+40%
- html0.7% (6 jobs)
- google workspace0.7% (6 jobs)-40%
- optimal workshop0.6% (5 jobs)+66.7%
- microsoft teams0.4% (3 jobs)-76.9%
- slack0.4% (3 jobs)+50%
Industries Hiring
Percentage of 827 jobs in the last 12 months by industry sector (change vs prior 12 months)
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- Agency / Consultancy31.6% (261 jobs)+41.1%
- Finance16.3% (135 jobs)+33.7%
- Government14.6% (121 jobs)+33%
- Health3% (25 jobs)-44.4%
- Software Development2.8% (23 jobs)-48.9%
- Insurance2.5% (21 jobs)-4.5%
- Retail2.2% (18 jobs)-5.3%
- Non Profit2.1% (17 jobs)+240%
- Technology1.7% (14 jobs)-39.1%
- Utilities1.7% (14 jobs)+100%
- Academia and education1.6% (13 jobs)+62.5%
- Design1.6% (13 jobs)-55.2%
- Telecommunication1.3% (11 jobs)-26.7%
- HR0.7% (6 jobs)-14.3%
- Advertising Services0.7% (6 jobs)-33.3%
- Transport and mobility0.6% (5 jobs)-16.7%
- Food0.4% (3 jobs)-40%
- Consumer0.2% (2 jobs)-33.3%
- Energy0.2% (2 jobs)-33.3%
- Entertainment0.1% (1 jobs)-66.7%
Top Skills
Percentage of 827 jobs in the last 12 months mentioning each skill (change vs prior 12 months)
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- journey mapping77.6% (642 jobs)+22.3%
- workshop facilitation71.6% (592 jobs)+30.4%
- user research69.8% (577 jobs)+15.2%
- service blueprint68.3% (565 jobs)+30.2%
- prototyping52.8% (437 jobs)+11.2%
- customer experience44.6% (369 jobs)+17.9%
- stakeholder management38.6% (319 jobs)+71.5%
- strategic design35.1% (290 jobs)+7%
- qualitative research30.8% (255 jobs)+31.4%
- design thinking29.9% (247 jobs)+8.3%
- systems thinking28.1% (232 jobs)+57.8%
- ux design27.7% (229 jobs)-0.9%
- co-design24.1% (199 jobs)+56.7%
- quantitative research22.9% (189 jobs)+27.7%
- agile22.1% (183 jobs)+30.7%
- data analysis21.4% (177 jobs)+6%
- human-centered design19.3% (160 jobs)+0.6%
- usability testing19.3% (160 jobs)-13.5%
- interaction design11.5% (95 jobs)-6.9%
Skills by Category
Skill category frequency across 827 jobs (change vs prior 12 months)
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- foundational91.9% (760 jobs)+8.3%
- mapping86.9% (719 jobs)+22.1%
- research84.5% (699 jobs)+15.9%
- facilitation75.7% (626 jobs)+29.6%
- strategy74.7% (618 jobs)+18.4%
- delivery62.2% (514 jobs)+33.9%
- ux & interaction62% (513 jobs)+3.4%
- innovation & transformation26.1% (216 jobs)+20.7%
- visual & content20.8% (172 jobs)+13.9%
- methods17.9% (148 jobs)-3.9%
- design6.7% (55 jobs)
Salary by Seniority
EUR annual salary ranges by seniority level
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- Junior€39,874 - €49,551
- Mid€83,712 - €94,492
- Mid-senior€71,113 - €88,857
- Senior€72,402 - €89,570
- Lead€86,715 - €104,272
- Principal€115,191 - €158,605
- Director€81,200 - €81,200
- Executive€113,249 - €190,638
Reporting Departments
Which departments service designers report into, across 827 jobs (last 12 months, change vs prior 12 months)
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- Design19.2% (159 jobs)-4.8%
- Other11.9% (98 jobs)+390%
- Customer Experience6.5% (54 jobs)-11.5%
- Technology & Engineering4.1% (34 jobs)-15%
- Innovation & Transformation3.7% (31 jobs)-8.8%
- Government & Public Sector3.1% (26 jobs)+44.4%
- Operations1.8% (15 jobs)
- Strategy & Consulting1.2% (10 jobs)-41.2%
- Finance & Banking1.2% (10 jobs)-16.7%
- Product1.1% (9 jobs)-43.7%
- User Research0.8% (7 jobs)-22.2%
- Marketing & Communications0.4% (3 jobs)-70%
- HR & People0.1% (1 jobs)-80%
Design Maturity
Employer maturity signals across 827 jobs (last 12 months, change vs prior 12 months)
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- Established45.8% (379 jobs)+33.9%
- Unknown27.7% (229 jobs)-12.6%
- Growing19.6% (162 jobs)+38.5%
- Building6.3% (52 jobs)+20.9%
Work Arrangement
Work arrangements across 827 jobs (last 12 months, change vs prior 12 months)
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- On-site70.5% (583 jobs)+7.4%
- Hybrid17.3% (143 jobs)+98.6%
- Not specified7.9% (65 jobs)+12.1%
- Remote2.8% (23 jobs)+4.5%
- Remote friendly1.5% (12 jobs)+20%
Benefits Landscape
Percentage of 827 jobs in the last 12 months offering each benefit (change vs prior 12 months)
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- professional development10.3% (85 jobs)+13.3%
- flexible working9.4% (78 jobs)+34.5%
- annual leave3.5% (29 jobs)+38.1%
- pension3.1% (26 jobs)+52.9%
- parental leave3% (25 jobs)+78.6%
- health insurance2.7% (22 jobs)+83.3%
- learning budget1.1% (9 jobs)-18.2%
- bonus1.1% (9 jobs)+125%
- share options0.8% (7 jobs)+133.3%
- dental insurance0.7% (6 jobs)+100%
- inclusive culture0.6% (5 jobs)+66.7%
- vision insurance0.5% (4 jobs)+33.3%
- disability insurance0.5% (4 jobs)+100%
- permanent contract0.4% (3 jobs)
- team socials0.1% (1 jobs)
This is a beta feature
Market X-Ray is free during the beta period. We're actively improving the data quality and insights. Your feedback helps shape what comes next.